Privacy Policy

Effective as of June 2020

  1. Introduction; Purpose of this Privacy Policy
  2. Information we collect
  3. How we use the information we collect
  4. How we share the information we collect
  5. Cookies and other tracking technologies
  6. Information collected by third parties
  7. Email opt-out
  8. Payment processing
  9. Security
  10. Children and COPPA compliance
  11. Business transitions
  12. California users consumer rights
  13. Users located outside of the European Union
  14. EU users’ rights under the GDPR
  15. Data retention
  16. Cooperation with law enforcement; fraud protection
  17. Changes to this Privacy Policy
  18. Who we are

1. Introduction; Purpose of this Privacy Policy

Please read the following policy to understand how your personal information will be treated as you make full use of our Website. When we talk about our Website or our Service, we are referring to beyondcompare.com, any corresponding mobile application(s) and any services provided by us through such website and/or application. When we talk about Beyond Compare, “we”, ‘’our’’ or ‘’us’’ in this policy, we are referring to Optima Media, S.L., the company that provides the Website and Service. If you have any questions, concerns or complaints related to this Privacy Policy or our processing of your personal information, please email us here: [email protected]. This email address is monitored on a regular basis and we aim to respond to your query as soon as possible.

The Privacy Policy has three main purposes:

  1. Explain the way we use information that you share with us in order to give you a great experience with our Website;
  2. Ensure that you understand what information we collect with your permission, what we do with it and with whom we share it; and
  3. Explain your rights under applicable law.

All the information we collect is related to providing our Website or Service. By agreeing to our Privacy Policy, you give us the right to collect your information as detailed in this Privacy Policy and use it for the purposes described in this Privacy Policy. IF YOU DON'T AGREE WITH THE TERMS OF THIS PRIVACY POLICY, THEN PLEASE DON'T USE THE WEBSITE OR SERVICE.

2. Information we collect

The information we collect includes personal identifiers, commercial information, electronic network activity and geolocation data, and can be divided into the following broad categories:

More specifically, we may collect and store the following information relating to you:

2.1 Anonymous data

When you visit our Website, we collect some basic information that does not identify individual users. This includes which pages are visited and any feedback from our visitors. We then aggregate this information with other pieces of information to improve our Website and make your experience on the Website as valuable and efficient as possible. We may also collect and accumulate anonymous data that will help us understand and analyze the online experience of our Website users. For instance, we may accumulate visitor data relating to referring domain names, the type of browsers used, operating system software, screen resolutions, color capabilities, browser plug-ins, language settings, cookie preferences, search engine keywords and JavaScript enablement.

2.2 Direct Interactions
We collect information from you when you voluntarily submit information directly to us or via our Website. This refers to personal data you provide, for example, by corresponding with us via phone, email or live chat. This personal information may include name, age, address, phone and email, as necessary to address your query.  We will not share that information in a manner that identifies you as an individual with any other entity unless we have your permission.

2.3 Tracking technologies

We use “cookies” and similar tracking technologies (as described in Section 5 below and in our Cookie Policy) to track your activities on our Website, and may also receive data about you if you visit other websites employing our cookies.

As you interact with our Website, we may automatically collect technical and usage data about your device, browsing actions and patterns. For example, we collect information which may include your IP address, browser type, your location, language preferences, device information and access times. While an IP address does not identify an individual by name, it may, with the cooperation of the ISP, be used to locate and identify an individual. Your IP address can reveal what geographic area you are connecting from, or which ISP you are using. Finally, other websites you visit have IP addresses, and we may collect the IP addresses of those websites and their pages. We also collect IP addresses for system administration and to report aggregate information to any sponsors.  We may also receive information from our web logs, which automatically record anything a web server sees, which may include email addresses you enter into a form or pages viewed by a user at a particular IP address.   We collect this personal data by using cookies, pixel tags and other similar tracking technologies. The sole purpose of passively collecting your information is to improve your experience when using our Website.

We may also receive information about you from our service providers and partners, which we use to personalize our Service, to measure ad quality and responses to ads, and to track your purchases from Offerors.

3. How we use the information we collect

We have set out below, in a table format, a description of all the ways we process your personal data, and the legal basis we rely on to do so.

Purpose/Activity

Type of Data

Legal Basis

To allow you to visit the Website

Technical Data
Usage Data

Consent

To manage our relationship with you. For example: general enquiries such as how the Website works, complaints and payment queries

Any data you choose to share with us or request us to view

Consent

To administer and protect the Website (including troubleshooting, fraud prevention, spam prevention, security incident prevention and correction, data analysis, testing, system maintenance, support, reporting and hosting of data), operate the Website (including notifying you of any changes), optimize your user experience, and send you service and support messages such as updates, patches and security alerts

Financial Data
Identity Data
Technical Data
Usage Data

 

Consent

To analyze your use of the Website and deliver relevant website content and third-party advertisements, for example by providing customized, personalized, or localized content, recommendations, features, and advertising.

Usage Data

Consent

To enforce this Privacy Policy, our Terms of Use, and any other terms that you have agreed to, including to protect the rights, property, or safety of our users, or any other person, or the copyright-protected content of the Website

Identity Data
Usage Data
Technical Data

a.     

For purposes of legitimate interests

To maintain and retain records in connection with actual and potential legal claims and regulatory investigations; and for governance & compliance purposes

Financial Data
Identity Data
Usage Data
Technical Data

 

Necessary for the compliance with a legal obligation to which we are subject

 

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason, and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please email us at [email protected]

Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

4. How we share the information we collect

This section describes how the information collected or generated through your use of the Website may be shared by us with third parties. The information we may disclose for a business purpose includes personal identifiers, commercial information, electronic network activity and geolocation data.  We do not sell our users’ personally identifiable information.

4.1 Marketing and advertising

We do not provide any personally identifiable information to third-party advertising companies; however, when you click on an Offeror’s link, you consent to our providing your personal information to such Offeror so that they may fulfill your request for products or services.

4.2 Service providers

We may from time to time share your information with third-party service providers to perform functions and process user data and help provide our Website or Service, consistent with this Privacy Policy. For example, we work with analytics providers to help us understand the use of our Website. Where a third-party processes user data on our behalf, it is subject to security and confidentiality obligations consistent with this Privacy Policy and applicable law; we only permit them to process your personal data for specified purposes and in accordance with our instructions. Where a third-party processes user data on its own behalf, its processing is subject to its own Privacy Policy and applicable law.

To provide you with the best experience on our Website, we may use third parties who automatically process your Usage Data on our behalf. Where possible, we will make sure this data is anonymized.

For your information, click here to view some examples of how third parties process your personal data.

5. Cookies and other tracking technologies

A cookie is a small text file that is placed on your computer, mobile phone, or other device when you visit a website. The cookie will help website providers to recognize your device the next time you visit their website. There are other similar technologies such as pixel tags (transparent graphic images placed on a web page or in an email, which indicate that a page or email has been viewed), web bugs (similar to pixel tags), and web storage, which are used in desktop software or mobile devices.

There are also technologies such as mobile device identifiers and SDK integrations to help companies recognize your device when you return to an app or otherwise use a service. Our policy regarding cookies can be found here.

6. Information collected by third parties

Entities that have links on our Website, such as Offerors, may collect personally identifying information about you when you access or utilize those links.  We do not control the collection or use of such information, and the practices of those entities are not covered by this Privacy Policy. For instance, if you click on a third-party offer on our Website, you will be taken away to an entirely different site.

Please read these third-parties privacy policies to find out how they collect and process your personal information.

7. Email Opt-out

Users who no longer wish to receive email updates or other notifications may opt out of receiving these communications by following the instructions contained in the applicable email.  Please know that such a decision will not stop advertising or content that is generated prior to the time when we can accomplish the removal of your information.

8. Payment Processing

Payment processing is only handled by Offerors. We do not collect or store your payment information. 

9. Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, altered or disclosed, used or accessed in an unauthorized way. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know it. They will only process your personal data on our instructions and they are subject to a duty of confidentiality. However, the transmission of data via the internet is not completely secure and we cannot guarantee that unauthorized parties will not be able to defeat those measures: unauthorized entry or use, hardware or software failure, and other factors may compromise the security of our user information at any time.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

10. Children and COPPA compliance

Our site is not directed to children under the age of 13 and we do not knowingly collect data relating to anyone under the age of 18. We have designed this privacy policy in order to comply with the Children's Online Privacy Protection Act ("COPPA"). We will never knowingly collect any personal information about children under the age of 13. If we obtain actual knowledge that we have collected personal information about a child under the age of 13, that information will be immediately deleted from our systems. Because we do not collect such information, we have no such information to use or to disclose to third parties. If a parent believes that his or her child has submitted personal information to us, he or she can contact us via e-mail or postal mail as listed below. We will promptly delete the information upon learning that it relates to a child under the age of 13. Please note that it is possible some of this information may remain archived in web logs and back-up archives after we delete the information from our active database.

We believe that parents should supervise their children’s online activities and consider using parental control tools available from online services and software manufacturers that help provide a child-friendly online environment. These tools can also prevent children from otherwise disclosing online their name, address and other personal information without parental permission.

11. Business transitions 

In the event we go through a business transition, such as a merger, acquisition by another company, or sale of a portion of our assets, users' personal information will, in most instances, be part of the assets transferred. In such instance, the new owners may use your personal data in the same way as set out in this Privacy Policy.

12. California user consumer rights

California residents may choose to opt out of our disclosure of their personal information to third parties for direct marketing purposes. As detailed above, our policy is not to disclose personal information collected online to a third party for direct marketing purposes without your request or approval. If you choose to opt-out at any time after granting approval, email [email protected]

If you are a California resident, you also have the right to:

If you wish to exercise any of the rights set out above, please email us at [email protected].  We will respond to you within 45 days of receipt of your request. We may need to request specific information from you to help us confirm your identity. This is a security measure to ensure that your personal data is not disclosed to any person who does not have the right to receive it. We may also contact you to ask you for further information, in relation to your request, to speed up our response.

California resident may file grievances and complaints with California Department of Consumer Affairs, 400 R Street, STE1080, Sacramento, CA 95814; or by phone at 916-445-1254 or 800-952-5210; or by email to [email protected]. We would, however, appreciate the chance to deal with your concerns before you approach the DCA, so please email us at [email protected] in the first instance.

13. Users located outside of the European Union

We make an effort to protect the personal information of all users of our Website.  If you are unsure whether this privacy policy is in conflict with the rules applicable where you are located, you should not submit your personal information. Users of our Website located in countries outside of the European Union who submit personal information do thereby consent to the transfer of that information to and/or storage of the information in the European Union.

14. EU users’ rights under the GDPR

If you are located in the European Union, or if the EU’s General Data Protection Regulation (“GDPR”) otherwise applies to your data as processed by us, you have the right to:

14.1   request access to your personal data. This enables you to receive a copy of the personal data we hold about you and our full list of third parties who process your data, and to check that we are lawfully processing it.

If you wish to exercise any of the rights set out above or request details about the specific legal basis we are relying on to process your personal data, please email us at [email protected] using the Subject Access Request Form.

We will respond to you within 30 days of receipt of your request. Occasionally it may take us longer than 30 days if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise your other legal rights). This is a security measure to ensure that your personal data is not disclosed to any person who does not have the right to receive it. We may also contact you to ask you for further information, in relation to your request, to speed up our response.

You will not have to pay a fee to access your personal data (or to exercise any of your other legal rights). However, we may charge a reasonable fee (or refuse to comply) if your request is clearly unfounded, repetitive or excessive.

You have the right to make a complaint at any time to the Agencia Española de Protección de Datos (“AEPD”), the Spanish supervisory authority for data protection issues (www.aepd.es). We would, however, appreciate the chance to deal with your concerns before you approach the AEPD so please email us at [email protected] in the first instance.

15. Data retention

If you are located in the European Union, or if the GDPR otherwise applies to your data as processed by us, we will only retain your personal data for as long as necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or internal reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

In some circumstances we may anonymize your personal data (so that it can no longer be associated with you) for compliance, governance, legal and/or regulatory purposes in which case we may use this information indefinitely without further notice to you.

16. Cooperation with law enforcement; fraud protection

We fully cooperate with law enforcement agencies in identifying those who use our Website or Service for illegal activities. We reserve the right to disclose information about users who we believe are in violation of applicable laws or regulations, or as required to respond to a subpoena, court orders or other legal process requiring such disclosure. We also reserve the right to report to law enforcement agencies any activities that we reasonably believe to be unlawful and to exchange information with other companies and organizations for fraud protection.  

17. Changes to this Privacy Policy

Occasionally we may, in our discretion, make changes to this Privacy Policy. When we make material changes to this Privacy Policy, we’ll provide you with prominent notice as appropriate under the circumstances, e.g. by displaying a notice within the Website or by sending you an email. You are responsible for reviewing any changes, as posted on the Website. YOUR CONTINUED USE OF THE WEBSITE AFTER SUCH POSTING OR NOTIFICATION WILL CONSTITUTE YOUR ACCEPTANCE OF THE CHANGES.

Please note that if you opt out of receiving notices from us, change notices will still govern your use of the Website, and you are responsible for reviewing such legal notices for changes, as posted on the Website.

18. Who we are

For the purposes of the GDPR, Optima Media, S.L., located at Carrer Vilamarí 86-88, 08015 Barcelona, Spain, is the Data Controller and is responsible for your personal data. This means that we determine the purposes and ways of the processing of your personal data.

When you provide personal information directly to an Offeror, the Offeror is the Data Controller, and if Optima Media, S.L. handles such data on behalf of the Offeror, it does so as Data Processor under the GDPR.

Last update: June 2020